Valet team
- Check-in in seconds, with photos attached to the ticket
- Live request queue with sound and vibration alerts
- Works offline and syncs when the signal returns
Text-to-pay valet · Built for operators
Modern valet, powered by text.
Check a car in from your phone. Your guest gets the ticket by text, requests the car with one tap and pays with Apple Pay, Google Pay or a card. You see every car and every dollar in real time.
No app for guests · Live in a day · Tips go to your team, in full
StripeTwilioApple PayGoogle Pay
See how VroomPark works
MessagesWelcome to your valet. Your ticket: A-0421. Request your car anytime: pay.yourvenue.com/t/9F2K
Your car is ready at the valet stand.
TicketA-0421
Total$32.00
Tip$5.00
Pay with Apple PayEverything arrives by text. Ticket, “your car is ready” and the payment link land on the guest’s phone. No download, no login, no paper.
No app
for guests: a link in a text is enough
1 day
from signed agreement to first ticket
100%
of tips passed to your team, never charged a fee
3 languages
English, Spanish and Portuguese for staff and guests
How it works
From curb to receipt in a few taps
For the venue
Check in
The attendant enters the plate and the guest’s phone number, snaps photos and taps send.
Run the curb
Requests appear in a live queue with an alert. One tap moves a car to ready.
See the money
Card, wallet and cash land in one ledger. Tips are tracked per ticket and per valet.
For the guest
Get the ticket by text
A message with the venue, the ticket number and a link. Nothing to install.
Tap to request
See the status and an ETA. Pay first or on pickup, depending on the venue.
Pay, tip, done
One total up front, Apple Pay or Google Pay, two-tap tip and a receipt by text.
Paper vs. VroomPark
Retire the paper stub
| Paper tickets | VroomPark |
|---|---|
| Lost stubs mean arguments at the curb | The ticket lives in the guest’s texts and in your search bar |
| Cash disappears and nobody can prove it | Every payment is a ledger entry with who, when and how |
| Guests wait with no idea where the car is | Live status and an ETA on the guest’s phone |
| Damage disputes turn into your word against theirs | Timestamped photos at check-in, attached to the ticket |
| Tips are a guess at the end of the night | Tips tracked per ticket and per valet, exportable |
| New attendants need a day of training | A few screens, three languages, a PIN to switch users |
Why teams switch
Better for everyone at the curb
Guests
- Ticket, status and receipt in one text, in English, Spanish or Portuguese
- See the full price before paying, tip in two taps
- No lost paper stubs, no waiting without information
Owners and managers
- Every car, request and payment on a live board
- Daily close with cash counted against the system
- Tips, validations and reports exportable for payroll and accounting
Made for every kind of valet
Hotels, restaurants, garages and events
Hotels
- Overnight guests and rate cards for daily and overnight stays
- Validation codes for the front desk and concierge
- Damage photos and incident reports that protect the property
Restaurants
- Pay before the car comes, so the guest walks out clean
- Validations for diners, with usage reports by code
- Tips recorded per valet for fair payroll
Garages
- Tiered hourly, flat, overnight and daily-cap rate cards
- Lost-ticket procedure with supervisor approval and audit trail
- Cash and card reconciled at every shift close
Events
- Self check-in by QR for fast arrivals
- Live queue that keeps retrieval orderly at the exit
- Revenue and tip reports for each event night
Pricing
Simple, honest pricing
Start free. Guests pay a small service fee per ticket, shown inside the total before they pay. You keep 100% of your parking rate. Plus: a flat $99/month per location.
- No setup fee, no long contract
- Unlimited valets and devices per location
- Your money goes straight to your own account
PCI SAQ A
Card data is entered only in Stripe hosted fields. It never touches our servers.
No app for guests
A signed, expiring link per ticket. No account, no password, no tracking cookies.
New York posture
Price shown as one total before payment, tips pass through in full and are never charged a fee, receipts that carry the details New York expects.
Consent-first texting
No text without recorded consent. STOP is honored immediately. Messages are transactional only.
Questions, answered
How does text-to-pay valet work?
The attendant checks the car in from a phone. The guest receives a text with a link to a ticket page. From that page they request the car, see its status and pay. The venue sees everything in the portal.
What devices do we need?
A modern iPhone or Android phone with a mobile browser is enough for the valet app. There is no hardware to buy. A tablet or a shared phone works with a PIN to switch between attendants.
Do guests have to download anything?
No. The guest opens a link from a text message. It works on any phone with a browser, in English, Spanish or Portuguese.
How do card payments work, and who gets the money?
Guests pay with Apple Pay, Google Pay or a card through Stripe. The venue is the merchant of record and funds go to the venue’s own connected account. Tips are routed 100% to the venue.
Can we take cash too?
Yes. The attendant records cash on the ticket and it lands in the same ledger and the same daily close as card payments.
How long does it take to go live?
Most venues can be set up in a day: add the location, rate card and staff, connect payments, print the QR for the stand and check in the first car.
Is guest data safe?
Phone numbers are encrypted at rest and masked in logs, photos are deleted after 90 days unless attached to an incident, and every human action in the portal is audited.
Who pays the card processing fee?
The guest does, through the service fee shown inside the total before paying. It covers Stripe’s processing and our platform, so the venue keeps 100% of its parking rate and 100% of tips.
Ready to modernize your valet operation?
Book a 20-minute walkthrough. We will set up a demo location with your rate card and send you a real test ticket.
