How to reduce valet wait times

Waits come from surprise: nobody knows when a guest will leave or how long retrieval takes. Visibility fixes most of it.

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Let guests request early

A request from the table or the room gives the team a head start. Scheduling the pickup helps even more.

Work from one queue

A live queue ordered by request time stops cars being fetched out of order.

Measure retrieval time

Average retrieval time by hour shows when to add a runner.

Frequently asked questions

What is a good retrieval time?

It depends on the lot. Measure yours first, then set a target and watch it.

Does pay-before-retrieval help?

Yes, the guest walks straight to the car without stopping to pay.

Want to see it on your curb?

Book a short walkthrough and we will set up a demo with your rate card.